Legal — Every Deal

Last updated: April 2026

Terms & Conditions

1. General

Every Deal (Pty) Ltd (registration number [COMPANY REG NO]) operates the website everydeal.co.za (“the Site”). By accessing or using the Site, you (“the Customer”) agree to these Terms & Conditions. If you do not agree, please do not use the Site.

Our registered office is at [FULL ADDRESS], Bedfordview, Johannesburg, South Africa.

2. Products

All product descriptions are accurate to the best of our knowledge at the time of publishing. Images may vary slightly due to lighting, camera calibration, or monitor settings. If a product arrives materially different to its description, contact us within 48 hours of delivery.

3. Pricing

All prices are in South African Rand (ZAR) and include VAT where applicable. We reserve the right to update prices at any time. Prices are locked at the moment of checkout — we do not offer retroactive price matches.

4. Orders

By placing an order, you warrant that you are 18 or older, you are the rightful owner of the payment method, you will use the product lawfully, and you accept these Terms & Conditions. We reserve the right to refuse or cancel any order. If we cancel after payment, we refund in full within 5 business days.

5. Payment

We accept Payfast, Ozow, PayJustNow, and direct bank transfer (orders over R1 000). All processing runs through PCI-DSS compliant third-party processors. We never store your full card details. EFT orders dispatch once funds reflect (24–48 hours).

6. Shipping

We ship to South Africa only. Delivery estimates are based on historical courier performance and are not guaranteed. We are not liable for delays caused by the courier, weather, traffic, or acts of God. Risk passes to the Customer on delivery.

7. Warranty

Products carry a 6-month defect warranty from purchase unless otherwise stated. Warranty does not cover misuse, normal wear and tear, or accidental damage.

8. Liability

To the maximum extent permitted by law: we are not liable for indirect or consequential losses, damage caused by misuse, third-party acts, or beyond the purchase price of the item. Nothing limits our liability for death or personal injury caused by negligence, or for fraud.

9. Intellectual property

All content on the Site is the property of Every Deal (Pty) Ltd or licensed to us. You may not reproduce, distribute, or modify any content without our written permission.

10. Custom orders

Custom and bespoke items are quoted individually. Once production begins, cancellation or return is only possible if the item is defective or materially different from the approved specification.

11. Dispute resolution

First, by good-faith direct negotiation (email info@everydeal.co.za).
If unresolved within 30 days, by arbitration under the rules of AFSA.
Governing law: South Africa.

12. Changes to these Terms

We may update these Terms at any time. Material changes will be announced on the Site.

Privacy Policy (POPIA)

Every Deal (Pty) Ltd is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”).

1. What we collect

Identity data: name, surname, date of birth (if provided)
Contact data: email, phone, delivery address
Financial data: payment method and transaction records (we never store full card details)
Order data: items purchased, order history, preferences
Technical data: IP, browser, device info
Marketing preferences: opt-ins, communication choices

2. How we use your data

To fulfil your order — packing, dispatching, delivering
To communicate — order confirmations, dispatch updates, support
To improve the Site — analytics, A/B testing, product development
To send marketing — only if you opt in, and you can opt out anytime

We do not sell, rent, or trade your personal information. Ever.

3. Who we share your data with

Recipient	What we share	Why
Courier partners (Courier Guy, Pargo, PostNet)	Name, address, phone	To deliver your parcel
Payment processors (Payfast, Ozow, PayJustNow)	Payment tokens	To process payment securely
Email provider (Mailchimp or equivalent)	Email, name	Newsletters (opt-in only)
Analytics (Google Analytics 4)	Anonymised browsing data	To improve site performance
Accountants / SARS	Order + financial data	Legal and tax compliance

4. Your rights under POPIA

Access — what data we hold about you
Correction — request we update incorrect data
Deletion — request we delete (subject to legal retention)
Objection — opt out of marketing
Withdrawal of consent — revoke consent for processing
Complaint — lodge with the Information Regulator

To exercise these rights, email info@everydeal.co.za. We respond within 30 days.

5. Data retention

Order data: 5 years (SARS requirement)
Marketing data: until you unsubscribe
Analytics data: anonymised after 26 months
Custom sourcing enquiries: 2 years unless converted to an order

6. Security

We protect your data using HTTPS/TLS encryption, PCI-DSS compliant payment processors, Wordfence firewall + malware scanning, access controls, and regular secure backups. If a breach puts your data at risk, we will notify you and the Information Regulator within 72 hours as required by POPIA.

7. Cookies

We use cookies to remember your cart, keep you logged in, track anonymised analytics, and improve your shopping experience. You can disable cookies in your browser, but the Site may not work properly.

8. Children’s privacy

We do not knowingly collect data from anyone under 18. If you believe we have, email info@everydeal.co.za and we’ll delete it.

9. Information Officer

Our POPIA Information Officer is [INFORMATION OFFICER NAME], contactable at info@everydeal.co.za.

10. Complaints

You can lodge a complaint with the South African Information Regulator at inforegulator.org.za — JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 — enquiries@inforegulator.org.za.

Refund & Returns Policy

1. Our promise

If a product arrives damaged, defective, or materially different to its description, we will replace, refund, or repair it — your choice. No quibbling.

2. 7-day return window

You have 7 days from delivery to request a return on any unused item in original packaging. Email info@everydeal.co.za with your order number and reason.

3. What can be returned

Unused items in original packaging — full refund less return shipping
Damaged on arrival — full refund or replacement, we cover return shipping
Materially different to description — full refund or replacement, we cover return shipping
Defective on first use — full refund or replacement under our 6-month warranty

4. What cannot be returned

Custom and made-to-order items (3D prints in custom colours, bespoke production runs) unless damaged or defective
Items damaged through misuse, negligence, or normal wear and tear
Items returned outside the 7-day window without our prior agreement

5. How to return an item

Email info@everydeal.co.za with your order number and a photo
We send you a return authorisation and (if applicable) a courier slip
Pack the item in its original packaging
Hand it to the courier or drop at the agreed pickup point
Once we receive and inspect the item, we process your refund within 1–3 business days

6. Refund timing

Credit/debit card: 3–7 business days to reflect
Instant EFT (Ozow, PayJustNow): 1–3 business days
Direct bank transfer: 1–2 business days

7. Warranty claims

Products carry a 6-month defect warranty from purchase. If a product fails through manufacturing defect, we will repair, replace, or refund — at our discretion. Misuse, normal wear, accidental damage, and consumables are excluded.

8. Exchanges

Want a different size or colour? Email us and we’ll facilitate an exchange where stock is available. Customer covers shipping in both directions for change-of-mind exchanges.

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